5131 Industry Dr. Suite 101, Melbourne FL 32940
(321) 259-7575
- Welcome
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Thank you for visiting our site. Like most industries, office automation is continuously evolving. The products and services we offer today are dramatically improved from those we brought to market on day one in May of 1994. However, one thing has not changed. With every new innovation, Atlantic Business Systems assumes a more critical role as a strategic partner to our clients. Copiers and fax machines were critical path devices to our customers in 1994. Now we are the source for print, scan, color and digital imaging as well.
Our business model: lightning quick, on-site service with an emphasis on first call efficiency, has never been more important. We continue to embrace our original slogan:
“We Set the Standard for Customer Service”
Today, we also utilize helpdesk, remote diagnostics, fleet management and automated toner fulfillment in our new goal to help our customers with:
“Leveraging Technology to Improve Office Efficiency”
- People
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The ABS Technical Staff
- Factory certified
- Average 22 years of industry experience
- 68-75% of all service calls fixed on one visit
- Sharp gold certified
- Wireless service data on site
- Dedicated to customer service
The ABS Sales Staff
- Sharp gold certified sales professionals
- Average 8 years industry experience
- Trained to cost justify any recommendation
The ABS Management Staff
- Average 20 years industry experience
- Certified document imaging architect
- Dedicated to customer service
- Programs
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We leverage industry leading software and technology enabling us to remotely manage your equipment. We offer full coverage for all devices and single invoice billing that helps with reporting and budgeting. We monitor our own service efficiency using national average benchmarking with BEI.
TPM - Total Print Management - (Read More)
- One Invoice / One Vendor
- Fixed cost per page
- One number to call for service
- Remote device management
- Automatic toner fulfillment
BEI - Business Equipment Information Services - (Read More)
- Machine Performance vs. National Average
- First call efficiency ratio
- Tech compensation based on equipment performance
- Process
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Sources indicate that printing cost for the average company is between 1% and 3% of total revenue. Still, for the vast majority of businesses, the operating cost of non-contract desktop printers remains a mystery. At Atlantic Business Systems, the first step of a new engagement is the Print Audit / Operating Cost Summary (click here for sample report). As you can see this can be a very involved process in which we identify every printer and MFP on your network along with average monthly output and cost per page on each. Where a savings or productivity enhancement opportunity exists, we may make a recommendation that will include managing your entire fleet on a cost per page contract basis. From there, you will receive a periodic review that will enable us to optimize your current fleet and/or cost justify application specific replacement equipment.
Process
- Audit - TCO - Total Cost of Ownership
- Remote Device Management
- Quarterly Performance Review
- Optimize and Rightsize
- Cost Justify application specific replacement equipment
- Products
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We offer premier names in office automation and carefully choose our partners based on reliability and operating cost.
Products
- Sharp Multi-Function Products
- HP Desktop Printers - New & Refurbished
- HP Large Format Printers
- Digital Document Management Software
- Kyocera Mita
- Business Equipment Information Services
- LMI Solutions
- Sharp OSA and Drivve
- Compass
- Testimonials
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Cynthia McGregor Wuesthoff Health Systems Activities Coordinator
"I would say if you want a company where you want to deal with people with great customer skills, people that you can rely on and count on and add a great cost savings to your budget, I would go with Atlantic Business Systems."
Paul Corbley Brown and Brown Insurance Executive Vice President"Over the years we've certainly enjoyed our relationship with Atlantic Business Systems and I would not even consider any other vendor. Great firm to deal with, very quality products, high reliability and tremendous service after the sell."
Beth Blubaugh Johnson Law Center Office Manager"We found them to be reliable, competitive and a true friend in assisting us with our business operation. When there is a problem I can pick up the phone and call them. They have provided us with top notch service and support."
Selwyn Beach MC Assembly and Test IT Technical Support Supervisor"We were able to reduce our printing devices from 97 to 47 which was a cost saving in itself. Getting to know Atlantic Business Systems I realize they are not just a copier company, they deal with printing and scanning devices."
Steve Murray Keller Williams Realty Owner"My business lives and dies by paper. Our technology is important to us. Atlantic Business Systems has always been there as far as customer service, anytime we have a problem they respond to it quickly and efficiently. Atlantic Business Systems has always been there for us."
